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‎01-01-2023 07:27 PM - last edited on ‎01-02-2023 11:27 AM by HP Administrator

HP Recommended

Hi I have a omen 25L which I can't use serial number to find on HP.com

omen 25L GT11-0XXX

system board id: 87c3

product number: 13z62AA#ABA

Serial Number: [Personal Information Removed]

currently it has a ryzen 3500

 

1. what cpu does is support?

2. can I buy a glass side panel for 25L on hp

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‎01-01-2023 08:31 PM - edited ‎01-01-2023 10:44 PM

HP Recommended

@ddjjj,

 

All righty then, from what I could gather online -that is (disclaimer) through second source information, an HP Omen GT11 Left Side Panel Glass Assembly has HP p/n: L97223-003. Not sure how to verify this, as HP part websites are of no help whatsoever.


Anyway, getting this part (L97223-003) is another matter altogether. Other than ordering one from Great Britain as seen here: https://www.ebay.com/itm/255414072556?hash=item3b77dd74ec:g:AygAAOSwmvJh2Cpf&amdata=enc%3AAQAHAAAAsL..., I could not locate one in the US.


Then there is an HP Omen 25L GT12 Left Side Panel Glass Assembly with HP p/n: L97223-001, but I am not sure if GT12 parts are interchangeable with the HP Omen 25L GT11, thanks to the absence of HP information. You could contact the eBay Seller who sells this part: L97223-001 - Side Panel Left Glass Plus | eBay and inquire if this glass side panel is compatible with your Omen GT11.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

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4 REPLIES 4

‎01-01-2023 08:05 PM

HP Recommended

@ddjjj,

 

Welcome to our HP User Forum!


Your OMEN 25L Desktop PC GT11-0000a, according to: https://partsurfer.hp.com/partsurfer?searchtext=13z62AA&searchby=product, and: https://support.hp.com/us-en/product/omen-desktop-pc-25l-gt11-0000a/33492315, and: https://support.hp.com/us-en/product/omen-desktop-pc-25l-gt11-0000a/33492315/document/c06611431, is fitted with a Moriah3 (SSID: 87C3) motherboard.

 

Let's verify this: please type in: system information in your Windows search bar, and left-click on the System Information App.  You should see something like this (using my PC):

 

NonSequitur777_1-1672628713305.png

 

The information I need is boxed in blue.  Please provide.

 

Most likely, the best/most powerful AMD processor recommended by HP for your OMEN 25L would be the AMD Ryzen 9 3900 (3.10 GHz up to 4.30 GHz, 12-Cores, 24-Threads):

 

NonSequitur777_0-1672628514689.png

 

Not sure about the glass side panel. Am looking into that right now.

 

Kind Regards,

 

NonSequitur777

1 person found this reply helpful
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‎01-01-2023 08:31 PM - edited ‎01-01-2023 10:44 PM

HP Recommended

@ddjjj,

 

All righty then, from what I could gather online -that is (disclaimer) through second source information, an HP Omen GT11 Left Side Panel Glass Assembly has HP p/n: L97223-003. Not sure how to verify this, as HP part websites are of no help whatsoever.


Anyway, getting this part (L97223-003) is another matter altogether. Other than ordering one from Great Britain as seen here: https://www.ebay.com/itm/255414072556?hash=item3b77dd74ec:g:AygAAOSwmvJh2Cpf&amdata=enc%3AAQAHAAAAsL..., I could not locate one in the US.


Then there is an HP Omen 25L GT12 Left Side Panel Glass Assembly with HP p/n: L97223-001, but I am not sure if GT12 parts are interchangeable with the HP Omen 25L GT11, thanks to the absence of HP information. You could contact the eBay Seller who sells this part: L97223-001 - Side Panel Left Glass Plus | eBay and inquire if this glass side panel is compatible with your Omen GT11.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

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‎01-01-2023 08:35 PM

HP Recommended

thanks！ thats all info I needed

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‎01-01-2023 08:53 PM

HP Recommended

@ddjjj,

 

You are quite welcome -any time.

 

Kind Regards,

 

NonSequitur777

1 person found this reply helpful
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