cursor randomly closes out tabs on its own

[KJinWTexas]

PC is possessed! The cursor randomly tries to close tabs I have open. When I have only one tab open, it closes it without me doing a thing. It does it in both Firefox and Explorer (8.1) I have tried a new mouse, uninstalling and reinstalling Firefox, ad blocker, changing mouse settings, etc and nothing fixes the problem. Any suggestions? Thanks, KJ

[Barachiel]

@KJinWTexas

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here. 

Check the Mouse options under control panel: 

Start → Control Panel → Mouse → Buttons tab.  

Check the box labeled "Use MS Office compatible scroll only."  

Also, check the box below labeled "Scroll in active window only." 

 
If the issue persists, attempt the below steps: 

Attempt using an alternate/external mouse.  

(If that works when the touchpad is disabled on Synaptic software, it would mean that it's a touchpad failure, 

However, if the external mouse doesn't work either, it could be a software/driver issue). 

Uninstall and reinstall the drivers for your mouse: 

Go to the Device Manager and select your mouse. Uninstall it and then restart your computer. During restart, your mouse driver will automatically be reinstalled. 

• 1.   Click on Start and type ‘Device Manager’. 

• 2.   Click Device Manager. 

• 3.   Click + sign next to Mouse. 

• 4.   Right-click on mouse entry and choose "uninstall". 

• 5.   Restart your computer. 

Keep me posted. 🙂

[KJinWTexas · Accepted solution]

Barachiel, thank you so much for your response and the info. I managed to stop it (this time) by powering it off overnight. I will print your suggestions and save in case it happens again, however I don't have a touchpad. This is a desktop model with the touch screen.

Thanks again and have a great day,

KJ

[Barachiel]

@KJinWTexas

Thank you for the update,

I appreciate your time and efforts, 

I'm glad you found the solution for this concern.

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And select Accepted as solution to help others find the same solution as you have.

Take care now and do have a fabulous week ahead. 🙂