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‎06-11-2020 09:18 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

At first there was a problem with  tje warramty.   lhat was solved.  The on button is stuck in.  I can't get it out.  The tech said they would send a boc to send it back to HP blut you don't h ave my address and I can't get you on the phone because the  voice says it cant take my call.  I've been trying for 3 days with thle same message.  How do I get a box?

1 REPLY 1

‎06-11-2020 10:26 AM

HP Recommended

Hi @duckie417

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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