• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
hp-M0-F3214
Microsoft Windows 11

hp M01-F3214. Ok every day more than once it acts like the old dial up and just has the swirling in the center of the screen and it does it for a couple hours a day at least twice. i am not real smart on this as you can see, but is it my internet  or the hp upgrading? i would like to know how to reset it so it asks me when to do all updates. i see no setting for device to do this. shutting it down does no good . please help. no snarky replies please i am old and not up with all the new tech stuff. my warranty ran out in april or i would call hp. i did some add on of a driver repair and it started after that.

1 REPLY 1
HP Recommended

Hi @indianajoan1955,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.