Solved: diagram of port locations HP Envy - HP Support Community

frankx123 · ‎11-18-2022

Any point me to an annotated picture or diagram showing the location, especially on the back panel, of the ports on the HP Envy TPE01 series?

Prométhée · ‎11-19-2022

hi

Again, unfortunately, hp no longer gives the details, as could be found before
you probably have this motherboard

Motherboard Specifications, Reno

(1) RJ-45 Ethernet port
(1) HDMI 1.4b/HDCP 2.2 port
(1) VGA output port
(3) Audio ports (Line-in/Line-out/Microphone)
(4) USB 2.0 Type-A ports
(1) Power input port

please use feedback report :

https://support.hp.com/us-en

should be

https://www.ebay.com/itm/125524079102?chn=ps&mkevt=1&mkcid=28

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Prométhée · ‎11-19-2022

hi

Again, unfortunately, hp no longer gives the details, as could be found before
you probably have this motherboard

Motherboard Specifications, Reno

(1) RJ-45 Ethernet port
(1) HDMI 1.4b/HDCP 2.2 port
(1) VGA output port
(3) Audio ports (Line-in/Line-out/Microphone)
(4) USB 2.0 Type-A ports
(1) Power input port

please use feedback report :

https://support.hp.com/us-en

should be

https://www.ebay.com/itm/125524079102?chn=ps&mkevt=1&mkcid=28

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NonSequitur777 · ‎11-20-2022

@frankx123,

Welcome to our HP User Forum!

This is not perfect, but it is something:

Link: HP ENVY Desktop TE01-3020 PC Product Specifications | HP® Customer Support

Kind Regards,

NonSequitur777

Prométhée · ‎11-20-2022

@Prométhée wrote:
hi
Again, unfortunately, hp no longer gives the details, as could be found before
you probably have this motherboard

Motherboard Specifications, Reno
(1) RJ-45 Ethernet port
(1) HDMI 1.4b/HDCP 2.2 port
(1) VGA output port
(3) Audio ports (Line-in/Line-out/Microphone)
(4) USB 2.0 Type-A ports
(1) Power input port
please use feedback report :
https://support.hp.com/us-en

should be
https://www.ebay.com/itm/125524079102?chn=ps&mkevt=1&mkcid=28

yes, that's exactly what I'm saying here??

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suntree · ‎01-06-2023

Revised as I posted the wrong image and added to the confusion, thank you Prométhée for the catch.

HP really missed the boat on providing this common important information. For all the effort HP put into manuals, BLOGS, and slick sheets, shame on HP for this simplest of oversights. Manual useless, website useless, phone support useless on this port information. At least for my Envy TE01 Dec 2022:

4 USB ports on back are USB 2.0.

On the front from the top down, the first two are USB 3.0 and last two are USB 3.1.

Prométhée · ‎01-07-2023

Deskpro 400 G4

it is about another model, and it is not the same thing, look at the previous photo

and this

HP ENVY TE01-3021 Desktop Computer; Intel Core i7 12700 1.6GHz Processor; 16GB DDR4-3200 RAM; 512GB Solid State Drive; Intel - Micro Center

and closer to this

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frankx123 · ‎01-31-2023

Somehow, this answer contained a picture of the back panel of a very similar model. However, I don't understand why information about a motherboard was also in the answer.

diagram of port locations HP Envy

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