• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP adapter model number 398291-001
Microsoft Windows 7 (64-bit)

https://www.newegg.com/p/1A0-001P-00949

 

SAS-to-SATA.connector.png

We've been using a few SATA-to-SAS adapters from China which appear to be failing:

the plastic housing appears to warp with prolonged heat and normal usage.

 

A similar adapter with HP model number 398291-001 appears to be a compatible upgrade.

See Newegg link above to that adapter.

 

Question:  is the HP 398291-001 compatible with SATA data connectors that have spring latches?

 

Specifically, to be compatible with spring latches, the above connector will need to have

2 small holes in the housing immediately above the "L-shaped" SATA connector.

 

A spring latch can then mate with those 2 small holes.

 

 

3 REPLIES 3
HP Recommended

Here's a screenshot of our adapter from China which is failing:

 

SAS-to-SATA.connector.2.png

HP Recommended

Here, inside the red rectangle, it is clear that a "spring latch" has no housing around the SATA data connector

to mate properly with:

 

SAS-to-SATA.connector.2.annotated.png

HP Recommended

I'm almost 100% sure that the latching SATA data connectors we are using

do not have a small "bump" inside that connector, to mate with the

small detent visible inside the blue rectangle here:

SAS-to-SATA.connector.2.annotated.2.png

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.