driver installation problem

[1H840305SB]

I ran HP Support Assistant to check for updates but it failed to install the drivers 

Later, when I looked at the device manager, apart from this issue, there was an unknown and
I've come across drivers that I have no idea about that say No compatible drivers for this device

[Paul_Tikkanen]

Try installing the Realtek Wi-Fi and Bluetooth drivers directly from the driver exe files:

Wi-Fi:

1.0.0.255

https://ftp.hp.com/pub/softpaq/sp155001-155500/sp155074.exe 

Bluetooth:

1.10.1061.3021

https://ftp.hp.com/pub/softpaq/sp153001-153500/sp153275.exe

For some reason, HP does not include the AMD chipset drivers on the support pages of most of their notebooks.

You can use the chipset drivers directly from AMD and that should install the other devices that need drivers.

AMD Ryzen™ and Athlon™ Mobile (Chipset) Drivers

Let me know if there are any missing drivers remaining after you install the chipset driver and restart the notebook.