• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-13-2023 11:31 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Processor         Intel(R) Core(TM) i5-7400T CPU @ 2.40GHz   2.40 GHz

Installed RAM 12.0 GB (11.8 GB usable)

Device ID        B6221EFA-50FD-40F0-9269-A94FED803DFC

Product ID      00325-96273-87914-AAOEM

System type     64-bit operating system, x64-based processor

Pen and touch  Touch support with 10 touch points

Category:
1 REPLY 1

‎05-13-2023 11:44 AM - edited ‎05-13-2023 11:47 AM

HP Recommended

Windows 10 has built in capability of writing to DVD.  If you need to add a DVD burner best is to use a USB3 external but a full size drive is cheaper assuming it will fit in case.  If you have a DVD burner you can determine its capability by using Nero's Infotool

 

 

BeemerBiker_0-1683999776464.png

 

The above shows the Model UJ267 properties which include buffer underrun protection.  If your system is too slow then the DVD can wait for the data to be provided later and not leave a gap such as missing video or sound.

 

Your system will work fine with any quality DVD or Blue  ray burner.  Note that windows 10 media player cannot play Blueray due to licensing issues but DVD play fine.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.