dvd/cd wont autorun

[koops438]

this problem appeared overnight, would appreciate some help with this? koops438

[Riddle_Decipher]

@koops438 

If AutoPlay is not working for CDs and DVDs, you might be able to solve this issue by checking its settings in the Settings app. It’s possible that you don’t have AutoPlay option configured, and that can lead to this issue. To check AutoPlay settings, you just need to do the following:

1. Open the Settings app. You can do that quickly by using Windows Key + I shortcut.
2. Go to the Devices section when the Settings app opens.
3. Now pick AutoPlay from the menu on the left. In the right pane, pick set Removable drive to Ask me every time or choose any other option.

After making these changes, check if the problem with AutoPlay is completely resolved.

P.S: Welcome to HP Community 😉

Let me know how that pans out,

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Just in case you don't get back to us, 

have a good day, ahead.

[koops438]

Not completely solved dvd/cd recognised  but have to open in File Explorer?

[Riddle_Decipher · Accepted solution]

@koops438 Depending on what content you've got on the CD/DVD, it may open in the file explorer, although, you should be able to select the default program on control panel so it works accordingly:

Open the Control Panel, and from the “icons view”, click the “AutoPlay” icon.

 

Check (or uncheck) the the “Use AutoPlay for all media and devices” box to turn AutoPlay on or off. If you want it on, select the default action for each type of media and device listed below it. You’ll get the same options you get in the Settings app, like “Open folder to view files”, “Import photos or videos”, “Configure this drive for backup”, or “Take no action”. At the bottom of this page is a “Reset all defaults” button to return all the settings to their default state.
 

I hope that helps!

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.