• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
Compaq 8000 elite slim line
Microsoft Windows 7 (64-bit)

 

Was burning dvds for awhile and then it just quit burning. I can burn cds without any problems. I ran a disk cleaner in it hoping it would fix the problem. I just quit all of a sudden.

1 REPLY 1
HP Recommended

DVD burners use a different laser to write DVD's than CD's.  It could be the drive has failed, in which case it needs to be replaced.

 

DVD drives are cheap and easy to replace in a desktop.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.