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HP Recommended

Can you please explain instructions.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

@Dana6

Thank you for joining HP Forums.}
I'll be glad to help you 🙂

 

As I understand you've received the BIOHD-1 error and you want to know what it means,
here's what it's about:

 

HARD DRIVE CONNECTION TEST FAILED

 

You may attempted removing and reconnecting the Hard drive on your computer to refresh the connections and ensure they're connected properly,

And the only other thing you could do is to re-install the windows after a complete backup of your data into an external driver or DVD (if possible),

 

If the issue persists, you will need to get yourself a replacement Hard drive to fix the issue.

 

For details about reseating your hard drive: Click here (enter your product number and look for user guide or service manual)

For information on how to reinstall windows: Click here

To know where to get a compatible replacement Hard drive: Click here

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with your and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, 

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

2 REPLIES 2
HP Recommended

 

@Dana6

Thank you for joining HP Forums.}
I'll be glad to help you 🙂

 

As I understand you've received the BIOHD-1 error and you want to know what it means,
here's what it's about:

 

HARD DRIVE CONNECTION TEST FAILED

 

You may attempted removing and reconnecting the Hard drive on your computer to refresh the connections and ensure they're connected properly,

And the only other thing you could do is to re-install the windows after a complete backup of your data into an external driver or DVD (if possible),

 

If the issue persists, you will need to get yourself a replacement Hard drive to fix the issue.

 

For details about reseating your hard drive: Click here (enter your product number and look for user guide or service manual)

For information on how to reinstall windows: Click here

To know where to get a compatible replacement Hard drive: Click here

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with your and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, 

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Thanks a lot. I think the Solution will Be to Open the back cover and secure or reconnect the driver cable..... But I Dare not to Do that.

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