• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
EX920 SSD M.2 1TB

Hello,

 

 I have tried to get support through alternative methods on the website but my serial number says it's not valid.

My ex920 1TB SSD has low read and write speed. I have tested my drive in multiple computers and the read and write speed is low no matter what I do.

 

I searched these forums and have reset the bios, updated the bios, updated windows updates. Done this on new windows installs and  even on different OS's (Windows 10 and 11) When windows is installing on the drive it takes forever to install. I have wiped the drive and formatted it with fresh installs with the same results.

I am not sure where to go from here.  As I feel I have tried almost everything.

 

Thank you for your time.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.