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‎01-24-2019 11:28 PM - edited ‎01-25-2019 11:45 AM

HP Recommended
Product: EX920 NVME SSD
Operating System: Microsoft Windows 10 (64-bit)

This drive has a faulty driver. it ONLY reads 54c AT ALL TIMES. this is not accurate. i see there are many other threads on this topic that have been closed. i would like to know when/if an updated firmware will be released. 

 

I also see that "support" will probably respond saying 54c is a safe operating temperature. but the issue is that the temperature is NOT accurate it is not actually displaying the true temperature of the drive.

 

i actually have (2) 1tb versions of this drive in my PC and i would like to have them working/reading properly. 

 

PLEASE DO NOT CLOSE THIS thread unless an updated driver/fix is released. 

2 people had the same question
2 REPLIES 2

‎01-28-2019 05:16 AM - edited ‎01-29-2019 05:03 AM

HP Recommended

EX900 250GB fw. R0802A0 has the same problem.

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‎01-28-2019 02:11 PM

HP Recommended

There looks to be a firmware update or something at:

https://www.multipointe.com/downloads/

See if you can get it to run. It looks like it's supposed to downgrade the firmware to SVN105 if it works,

though I can't get it to recognize the drive. I have a drive with SVN163 as the firmware and the temperature is still stuck in that one, too.

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