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‎03-28-2020 11:14 AM

HP Recommended
Product: HP ProOne 400 G1 (D5U24EA)
Operating System: Microsoft Windows 10 (64-bit)

Hello
My pc HP ProOne 400 G1 does not start any more following an electrical problem (lightning) could you help me to find the position of the fuse on the motherboard if it exists
Thank you for your help
Luc

3 REPLIES 3

‎03-28-2020 01:16 PM

HP Recommended

@lufro,

I would remove any power strip, and connect to wall outlet and test with power supply.

Doubt is has a fuse.  Is the power indicator LED "on"?    page 2.

 

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‎03-29-2020 08:12 AM

HP Recommended

First of all thank you for your help
I checked the power supply it works well, after a violent thunderstorm lightning fell near the house and since the computer does not turn on at all, it is for this reason that I would like to know if there is an electrical protection system, a fuse for example, and the place where it is on the motherboard to replace it

thank you

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‎03-29-2020 09:13 AM - edited ‎03-29-2020 09:19 AM

HP Recommended

@lufro,

If there were to be a fuse, pick the board. There are 3.

https://support.hp.com/us-en/document/c04169985

These forums are supported by volunteers with no access to board schematics.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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