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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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1 REPLY 1
09-14-2026 09:05 AM - edited 09-14-2026 09:56 AM
Greetings @joe0853
Check your PC's hardware using HP Diagnostics as follows:
Start the PC. Repeatedly tap the "ESC" key.
Select "F2". Run extensive system and component tests to confirm: a drive problem, a memory problem, or other component problem.
HP Diagnostics should confirm if your PC has a drive problem or a disk problem.
Mis-behaving memory can, sometimes, cause cascading UEFI or OS hardware errors and other unusual Windows behavior.
Regards
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