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‎09-05-2023 09:27 PM

HP Recommended
Product: HP All-in-One PC 22-dd0000i (9FK22AV)
Operating System: Microsoft Windows 11

I can't find a video showing how to open MY computer, all the ones available show other models that don't show me what I need to know. I have an HP All-in-One PC 22-dd0000i (9KF22AV) and it has a built -in stand I can't remove and no screws to remove the back to gain access. Help! TYVM! - Wes

Category:
1 REPLY 1

‎09-09-2023 01:45 PM

HP Recommended

Hi @wesmiley,

 

Welcome to the HP Support Community

 

I understand you want to know how to safely open the back of my computer so you can upgrade the RAM. Not to worry I will help you to get a resolution to resolve the issue.

 

Please follow this document Replace the System Memory | HP All-in-One 22 and 24 Series | HP

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 


A_Gayathri
HP Support Community Administrator.
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