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HP Recommended
HP Pavilion Desktop - 550-126
Microsoft Windows 11

how to disabled the SMART Hard Disk Error

7 REPLIES 7
HP Recommended

What you have asked is not clear or concise enough to help you with.

 

Please rephrase your request.



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HP Recommended

when I startup my HP desktop I get the Smart Hard disk error 309 and want to turn it off, there is nothing wrong with the second drive

HP Recommended

The only way to no longer see the error message is to replace the hard disk. 

 

Smart Hard disk error 309 is a non repairable error.



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HP Recommended

there is nothing wrong with it

HP Recommended

If there is nothing wrong with it, I have two questions for you.

 

1)  Why do you see an error message which means that there is a problem with the smart disk?

 

2) Do you know that when there is nothing wrong with a disk that the disk itself does not provide error messages on startup?

That error message is coming from the disk firmware as it reports on its own state.

 

See the following thread. You are not the only one to have seen a smart drive error messagehttps://h30434
https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/SMART-Hard-Disk-Error-309-and-F...

 

 

@MechWarriorZero 

I updated the link. This one works.

 

 



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HP Recommended

the link you posted does not work

HP Recommended

The link has been updated.

 

Take a read of this article about SMART disk error reporting

https://www.howtogeek.com/134735/how-to-see-if-your-hard-drive-is-dying/

 

CrystalDisk is a utility which will let you access the SSD SMART status to see how your drive is doing.

https://crystalmark.info/en/software/crystaldiskinfo/



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