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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- how to open the box

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11-23-2016 04:04 AM
This is one of those simple and trivial questions (if you know the answer !)
How do I open the desktop box ?
There are about 6 steel screws on the back and a big black one. But even when all were undone , the case would not budge
I want to install a nvidia graphics card
Thank You
Solved! Go to Solution.
Accepted Solutions
11-23-2016 12:42 PM
Welcome to the HP Forums 🙂
I came across your post and I would be glad to assist you.
I would also like to take a moment and thank you for using this forum, it is a great place to find answers.
I would request you to refer to this Manual HP Desktop - 460-p050na Manual for removing the chassis. You need to slide the chassis out.
I hope this helps and keep me posted if you need any help.
Have a Wonderful day!
KrazyToad
I Am An HP Employee
11-23-2016 12:42 PM
Welcome to the HP Forums 🙂
I came across your post and I would be glad to assist you.
I would also like to take a moment and thank you for using this forum, it is a great place to find answers.
I would request you to refer to this Manual HP Desktop - 460-p050na Manual for removing the chassis. You need to slide the chassis out.
I hope this helps and keep me posted if you need any help.
Have a Wonderful day!
KrazyToad
I Am An HP Employee
11-24-2016 05:33 AM
Good News and Bad News !
The Good News - opening the box is trivially simple - Thanks for the very explicit diagram.
The Bad News - There are in effect no expansion slots on the M/B . There is one but there is no opening on the chassis for the rear plate of the card. So I am going to post another question about improving the graphics capability of the machine
Many Thanks
Mike Herman
11-24-2016 10:50 AM
Hi ,
I'm glad you were able to open the chassis.
I understand your disappointment regarding the missing expansion slot and We will gladly take your feedback regarding the same.
Please click “Accept as Solution” on the post that solved the issue you posted and this will help others find the same solution when needed.
Click the “Thumbs Up” to say “Thanks” for helping!
Have a wonderful day. Cheers!
KrazyToad
I Am An HP Employee
11-24-2016 05:35 PM
> There is one but there is no opening on the chassis for the rear plate of the card.
There usually is a "filler" part to fill the area where the "spine" of the video-card will go.
Good picture of a semi-removed "filler", at:
http://www.nvidia.co.uk/content/slizone/how-to/install_second_gpu/SLI_Install14.jpg
11-25-2016 09:51 AM
Hi there,
I have brought your issue to the attention of an appropriate team within HP.
They will likely request information from you in order to look up your case details or product serial number.
Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum
Thanks & Regards
KrazyToad
I Am An HP Employee
11-25-2016 10:01 AM
I am aware of the usual situation with expansion card slots and the removal filler piece. The graphics card was taken out of my previous computer. This computer chassis has only one expansion slot and there is no removal filler piece . I could use a hack saw on the chassis but this would be 'extreme' and would probably invalidate any guarantee
11-25-2016 10:23 AM
See: https://www.manualscat.com/en/hp-460-a081na-manual
for a "low-resolution" picture of your motherboard.
Note the single screw-head to the right of the '3', on the exterior of the case, holding that "shelf" in place.
Remove the screw. Remove that bracket. Remove the "filler" spine. Add-in your video-card.