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‎09-30-2019 05:55 PM

HP Recommended

Hello I own a HP Slim Desktop 290-a0xxx I would like to place a CD into the CD/DVD tray but as the tray is vertically oriented I must ask if the CD will simply fall out of it or is it necessary to reorient the entire computer on its side so that the CD/DVD tray is positioned horizontally in order to play a CD or DVD Thank you Cheerios

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-30-2019 06:04 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You have to click the CD/DVD into place.

 

It could drop into the chassis if the disc is not firmly seated. This has happened to other folks using a vertical, optical disc, drive.

 

You have to disassemble the PC to recover the disc when this happens.

 

You don't have to reorient the case to use the optical disc drive.

 

Regards

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2 REPLIES 2

‎09-30-2019 06:04 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You have to click the CD/DVD into place.

 

It could drop into the chassis if the disc is not firmly seated. This has happened to other folks using a vertical, optical disc, drive.

 

You have to disassemble the PC to recover the disc when this happens.

 

You don't have to reorient the case to use the optical disc drive.

 

Regards

1 person found this reply helpful
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‎12-29-2019 04:06 AM

HP Recommended

Yjw to open the tray for CD? Where is the button for the tray?

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