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2 REPLIES 2
04-01-2019 06:42 PM
Hi:
Below is the link to the service manual for your PC's model series...
04-02-2019 08:05 AM
Hi,
You can also take a look at these videos which can help with the procedure
http://h20574.www2.hp.com/results.htm?SID=1009924189&MEID=3A3C3EA7-386A-4F96-8833-E28061E18E2A
You can install the OS either by migrating an image, using recovery disks or downloading media creation tool from Microsoft (before replacing drive or on different computer) and creating a bootable USB drive with the OS on it,
https://www.microsoft.com/en-us/software-download/windows10
Hope it helps,
David
Follow these steps to create installation media (USB flash drive or DVD) you can use to install a new copy of Windows 10, perform a clean installation, or reinstall Windows 10. Before you download the tool make sure you have: An internet connection (internet service provider fees may apply) ...
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