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‎09-04-2020 01:29 PM

HP Recommended
Product: hp 22-df0003w
Operating System: Microsoft Windows 10 (64-bit)
Brand new hp 22-df0003w stand installed in reverse so screen tilts forward, not back. How do I fix it?
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-04-2020 03:36 PM

HP Recommended

OK, after wasted hours w/ HP to find out noone there could help me, I figured out just how simple this was. The screen actually has a tilt feature not mentioned anywhere that I could find, & unknown to their 'support" people, who told me to remove screws that  didn't exist. Think mine had a loose piece blocking the function, as it worked quite well after I flipped the screen over several times trying to figure it out on my own. 

View solution in original post

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3 REPLIES 3

‎09-04-2020 02:19 PM

HP Recommended

@BUMMERS,

Please remove the stand and place it in an upright position, as if attached. 

Walk around stand and observe for a natural tilt.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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Was this reply helpful? Yes No

‎09-04-2020 03:36 PM

HP Recommended

OK, after wasted hours w/ HP to find out noone there could help me, I figured out just how simple this was. The screen actually has a tilt feature not mentioned anywhere that I could find, & unknown to their 'support" people, who told me to remove screws that  didn't exist. Think mine had a loose piece blocking the function, as it worked quite well after I flipped the screen over several times trying to figure it out on my own. 

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‎09-07-2020 05:52 AM

HP Recommended

Stand is not removable, but tilts w a simple push/ pull at top of monitor-unless stuck like mine. Once freed it works great. Just odd that no one at HP knew this.

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