• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

Good morning, I have tried adding additional RAM to my pc. However, I have tried adding it on its own in both slots and adding with the existing RAM and still not working. It just does beeping noise. 

 

the existing RAM is 8GB 1RX8 PC4-2666V-UA2-11

 

NEW RAM IS - 8GB 1RX8 PC4-2666V-RD1-11

 

Do I need to change any settings in the BIOS? although when I have entered the BIOS settings I have'nt seen anything to change for the RAM. 

 

Any help would be much appreciated. 

3 REPLIES 3
HP Recommended

Unfortunately, mixing memory modules that use different branded chips can result in what you are having happen.

 

The new RAM is Hynix memory and the original memory is Micron.

 

You can find memory  for sale matching the original module at eBay or on Amazon.co.uk. That would be your best option.

https://www.google.com/search?client=firefox-b-1-d&q=8GB+1RX8+PC4-2666V-UA2-11+%2B+UK

 

There are no settings that you can change in the BIOS relative to the memory

 



I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Hi Erico,

 

Thank you so much for the reply, makes sense now. 

Is there a simple way to know what is hynix and what is micron. (tell them apart from each other)?

 

 

HP Recommended

The chips  on the modules are labelled with Hynix and Micron or Samsung.

 

Those are three of the top memory chip manufacturers.



I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.