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HP Recommended

So when I plug in the vga no display tried taking out and putting back in ram and ram didn't even fit back in right help

10 REPLIES 10
HP Recommended

The ram must be placed in one way with the motherboard and ram notches the same way also the ram must be inserted with equal pressure on both sides until you hear a click from both clips.

Nathan
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HP Recommended

Uhm both sides don't click

 

HP Recommended

Can you post a picture in the post.

Nathan
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.
HP Recommended

17119026379165746948249161267956.jpg

HP Recommended

Remove the ram and reinstart applying equal pressure until you hear two clicks if the ram wont insert try another slot.

Nathan
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.
HP Recommended

And also

17119031878907850800151594894677.jpg

HP Recommended

You could have possible damaged the connector or the ram stick.

Nathan
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.
HP Recommended

So I need new ram sticks

HP Recommended

Before you get new ram can you take the ram out put it flat on a table and send a picture from the gold pins.

Nathan
If my response helped you, please let me know by marking my answer as the accepted solution. This will help others.
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