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‎07-23-2019 10:26 PM

HP Recommended
Product: hp envy 700-214
Operating System: Microsoft Windows 10 (64-bit)

I have a HP envy 700-214 with the 3.6 I7. I recently noticed it has an msata slot on the motherboard while cleaning. My 500gb HDD in that came with the computer is old slow and I'm pretty sure is on the way to failing 😬. Is the Samsung 860 msata 500gb compatible with this motherboard and OS, will it work as the main boot drive? If not what msata will work ?

6 REPLIES 6

‎07-26-2019 03:50 PM

HP Recommended

@Twoll86

Thank you for joining the HP Community

 

There is no msata slot on the motherboard.

 

This is the only slot available on your computer

  • One PCI Express x16 (Gen 3.0)

  • Three PCI Express x1 (Gen 2.0)

  • One PCI Express half-length mini card

Refer to this document: https://support.hp.com/nz-en/product/hp-envy-700-200-desktop-pc-series/5399651/model/6529884/documen... for Motherboard Specifications.

 

Click on this link: https://support.hp.com/nz-en/product/hp-envy-700-200-desktop-pc-series/5399651/model/6529884/documen... for Product Specifications.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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‎07-26-2019 09:12 PM

HP Recommended

Screenshot_20190726-220314.png

Not saying you are wrong but this is the HP website picture and my motherboard is identical. Next to the pci expess 16 and behind the others is a white connector with the screw spot for an msata. If it's not msata what is it?

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‎07-27-2019 05:36 PM

HP Recommended

@Twoll86

 

I would personally suggest you contact our HP Support. 

 

Click here: https://support.hp.com/us-en/contact-hp?openCLC=true

 

Make sure you select the Country and Region.

 

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!

Raj1788
I am an HP Employee 

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‎08-05-2019 06:42 PM

HP Recommended

That's how i ended up here

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‎08-14-2019 11:00 PM

HP Recommended

Supports at least 512 gb (because that's what I have in it now ) if. Using asboot drive make sure it's set to 1st in bios. How support was zero help

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‎08-15-2019 04:38 PM

HP Recommended

@Twoll86

 

I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

Raj1788
I am an HP Employee 

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