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‎10-08-2019 03:07 AM

HP Recommended
Product: hp pavillion 500-as-50
Operating System: Microsoft Windows 10 (64-bit)

i have a hp desktop pavillion 500-as-50 im it originally came with windows 8.1 os i clean installed win 10 using media creation tool i was connecting other harddrives then when i went to reseat the origianl hd that came with it when installation got to select hd were i want to install windows the hd is not showing at all cant find the drivers downloaded x86 and 64 rapid technology from intel not sure if i got the right one how do i find my chipset what type of chip set i have and how can i make the hd show so i can reinstall win again any recommendations are highley appreciated God bless and thanks

1 REPLY 1

‎10-10-2019 02:36 PM

HP Recommended

@thelegend45

 

 I suggest you disable Secure Boot to use trusted but unrecognized hardware

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04784866 to disable Secure Boot and enable Legacy Boot

 

Then try reinstalling the Windows 10

 

Keep me posted 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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