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‎07-18-2024 02:29 PM

HP Recommended
Operating System: Microsoft Windows 11

I have a new TE01-4020 and I would like to install an additional internal SSD, possibly two.  I've tried using the SATA and power adaptors already on the mother board but the computer doesn't recognize them

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1 ACCEPTED SOLUTION

Accepted Solutions

‎07-18-2024 03:11 PM

HP Recommended

Hi @djsomerset 

 

Verify in Disk Manager if the disks are present and if so, initialize the disks.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

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4 REPLIES 4

‎07-18-2024 03:11 PM

HP Recommended

Hi @djsomerset 

 

Verify in Disk Manager if the disks are present and if so, initialize the disks.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
1 person found this reply helpful
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‎07-18-2024 04:44 PM

HP Recommended

Thank you.  I saw the disc under "O" and initialized it.  However, it does not appear on the top half of the Disk Management screen.  It also does not appear in File Manager or This PC.  Do I have to format the disc?  How would I do that from the Management screen?

 

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‎07-18-2024 06:56 PM

HP Recommended

Thank you.  I was able to figure out how to format the discs.

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‎07-19-2024 08:16 AM

HP Recommended

You're welcome, happy to help

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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