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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- installing dvd drive

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01-07-2020 03:54 PM
I have a HP Pavilion TouchSmart 23-f200 All-in-One Desktop PC. For some reason it is now missing the dvd drive. Can I download a dvd drive?If so, how?
01-07-2020 04:52 PM
@RH1949 , welcome to the forum.
What is the full model or product number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. Here is a guide to help you find it.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
01-08-2020 04:32 PM
Thank you for the additional information, @RH1949! I realize that you furnished the model in you original post, but when I ran it to review the specs it showed two models; one with a small letter at the end. There were differences in the specs.
Here is a very good article that may help you solve your problem. At least, it gives you several reasons why you are experiencing the problem.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!