intel graphics card error trying to load game starfield

[riverwalker12]

hello community! As so many others I've waited years for star fields release finally downloaded it and got a "doesn't meet graphics requirement" error before the game even started up soo after several hours troubleshooting and trying to upgrade drivers, redownloading files etc. I've come to the conclusion that I do in fact not meet the system requirements for the game using the stock graphics card OR that the drivers update they made to fix the issue for the arc style card doesn't work for my exact type of graphics card which is the standard intel iris xe graphics card. does anyone know if there is another driver release planned to address this issue or if im out of luck?

[sandytechy20]

@riverwalker12 

Welcome to the HP support community.

I understand that you are getting graphics card driver issue, I am glad to assist you.

You have tried all possible steps to fix the issue, and the issue still persists.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers