keyboard doesn't work

[Danadaned]

I accidentaly uninstalled the HP keyboard feature that come with th PC and now my keyboard does not show up in the device manager.  I've tried all the uninstall and restart tricks and nothing.  i even reset the pc with ll the files and nothing.  not sure how to proceed.  

[Garp_senchau]

@Danadaned, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you have accidentally uninstalled the HP keyboard feature and your keyboard is not showing up in the Device Manager, here are some steps you can try to resolve the issue:

Check Connections

• Ensure that your keyboard is securely connected to the computer. If it's a wireless keyboard, check the batteries or Bluetooth connection.

Install HP Support Assistant

• Download and install HP Support Assistant if it's not already installed. This tool can help you automatically find and install the necessary drivers for your HP devices.

Run Windows Update

• Open Windows settings by clicking the Start menu and selecting 'Settings.'
• Go to 'Update & Security' and click 'Windows Update.'
• Click on 'Check for updates' and install any available updates. This can sometimes resolve driver-related issues.

Use HP Support Assistant to Update Drivers

• Launch HP Support Assistant from the Start menu or the taskbar.
• Select your device and click on 'Updates.'
• Check for any available updates for keyboard drivers and install them.

Check in Device Manager

• Open Device Manager by right-clicking the Start menu and selecting 'Device Manager.'
• Click 'Action' and then 'Scan for hardware changes' to see if the keyboard appears.

Manually Install Drivers

• Visit the HP Support website and enter your HP computer model to download the appropriate keyboard drivers manually.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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