02-12-2020 10:19 AM
What are the function keys on my keyboard? The keyboard part no. is 704219-031 Sydney WL KB RF 2.4 UK 39040322.
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02-14-2020 02:16 PM
I have gone through your post and would like to assist
To better understand the different Function Keys and Shortcuts for your Keyboard, please refer to this Link: https://support.hp.com/in-en/document/c02951398
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I Am An HP Employee
03-03-2020 05:42 AM
I just purchased the All-in-One 24-f1xx last month. I followed the link to try to disable the action keys and enable the function keys but the action key selection is not available. The function keys work if I press the Fn key before (F1-F12) but that's time consuming. I purchased this computer for work but my efficiency is hindered having to take this extra step each time. I talked to tech support twice but they weren't able to assist. They offered to escalate my call but I would have to pay a fee. I feel that's ridiculous for a brand new compute and something I thought was trivial. Please help!! Thanks.
03-03-2020 03:23 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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I am an HP Employee