keyboard issue

[oldfield1]

hi

have hp wireless keyboard when caps lock on will not input any letters after first one, on second stroke go's to search bar.

also at desktop mouse scroll enlarge's or decreases icons when caps on .

thanks. normal usb keyboard works fine .

thanks

[The_Fossette]

@oldfield1,

Welcome to the HP Support Community!

I reviewed your post and I understand that the keyboard is not working correctly.

Don’t worry, I assure you I will try my best to get this sorted.

What is the exact model for your computer?

Meanwhile, I recommend you uninstall the keyboard driver from the device manager and then restart the computer and check.

Here is how it is done.

1. Type "Device Manager" into the search field to open the device manager console.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

If you continue facing the issue, then make sure that the keyboard language settings are set correctly.

Here is how it is done.

1. Click the Start  menu and select Settings.
2. Select Time & language.
3. Click Region & language in the left column.
4. Under Languages click the language you want as default and click Set as default.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[oldfield1]

hi

computer is a pavilion all in one.

removing driver did not work, when connected scroll on mouse enlarges or shrinks page in explorer and the desktop icons.

when trying to type a password to log in some sites second press brings down the search bar .

[The_Fossette]

@oldfield1,

Are you using a wired or wireless keyboard?

Have you tested using a wired keyboard?

Meanwhile, I recommend you perform a system restore back to the date when everything was working fine.

Follow the steps in the below article to perform a system restore.

https://support.hp.com/in-en/document/c03327545

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!