keyboard issue

[n-t1_]

I had number lock stuck on my computer, after restarting the computer the number lock was finally off. However, the letters: q, w, e, and r are no longer functioning on my keyboard. Is there something I potentially did incorrectly? even if i put number lock back on, the letters do not show up.

[Nal_NR]

Hi @n-t1_ 

Welcome to the HP Supp,rt Community. 

I'd be happy to help you! 

I understand that you are having issues with the keyboard.

To be able to answer you effectively, we need some information.

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.