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- HP Community
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- Desktop Hardware and Upgrade Questions
- keyboard k5510 and mouse x3900 with only one dongle

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11-12-2019 05:51 AM
Hello,
soif i am posting in the wrong quesiton group but i did not founded a better one...
i am presently using the HP keyboard K5510 and a mouse x3900 boughted separately so coming each one with its own dongle.
I rember have seen some informaiton aboout possible use of only one dongle for several hp devices.
i tried to do that without any luck, so which doncle i can use for that and how to couple the two devices with it after?
thanks in advance for your help
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Accepted Solutions
11-15-2019 03:14 PM
Let me clarify that, here's what I found during my research on the same:
From all the reviews I found about Link-5...(example)
Link-5 is a 2.4GHz RF signal proprietary to HP and came out in May of 2011. It's similar to Logitech's Unifying Technology which came out about a year earlier.
The idea is that you only need one USB dongle to connect up to 5 peripherals which could be bought separately, unlike a keyboard/mouse combo using an RF signal that is tied only to that specific keyboard/mouse from the factory. It is not the same as Bluetooth either.
The one drawback about Link-5 is that it is not compatible with other peripherals that don't have the Link-5 technology. It wont work with a regular keyboard or mouse.
Also in HP's explanation of the product, they did not actually give a list of compatible products. See the comment at the bottom of the link here.
My assumption/guess is that Link-5 did not take off as expected and thus the variety of products is sparse.
I cannot find a "list" of Link-5 devices either. It also looks as though Logitech's Unifying product didn't take off so well either.
I did find a small list of items in B&H Photo though. :- Click here
(The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions)
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
11-14-2019 02:23 PM
Welcome to HP support community.
You will have to use both dongles because you purchased it separately.
If you bought a keyboard & mouse set, it would have worked with one dongle.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
11-15-2019 01:13 AM
thanks for this answer but I am not convince by it:
when I received one device it was mentioned that it si a HP link-5 products and that it is possible to connect up to 5 devices to it
So multiple device to one dongle is allowed according to this technology IF compatible!!
it is the origin of my question!
but it not founded any complementary informaiton about which device is HP link 5 compatible...
sincelery yours
11-15-2019 03:14 PM
Let me clarify that, here's what I found during my research on the same:
From all the reviews I found about Link-5...(example)
Link-5 is a 2.4GHz RF signal proprietary to HP and came out in May of 2011. It's similar to Logitech's Unifying Technology which came out about a year earlier.
The idea is that you only need one USB dongle to connect up to 5 peripherals which could be bought separately, unlike a keyboard/mouse combo using an RF signal that is tied only to that specific keyboard/mouse from the factory. It is not the same as Bluetooth either.
The one drawback about Link-5 is that it is not compatible with other peripherals that don't have the Link-5 technology. It wont work with a regular keyboard or mouse.
Also in HP's explanation of the product, they did not actually give a list of compatible products. See the comment at the bottom of the link here.
My assumption/guess is that Link-5 did not take off as expected and thus the variety of products is sparse.
I cannot find a "list" of Link-5 devices either. It also looks as though Logitech's Unifying product didn't take off so well either.
I did find a small list of items in B&H Photo though. :- Click here
(The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions)
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee