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laptops enters bootloop while booting with ssd

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hp 15 da0102tu
Microsoft Windows 10 (64-bit)



hello sir

i bought a new ssd (kingston 500gb) to give my laptop a little boost and i managed to do everything to get the work done.i cloned the the disk that was already in my laptop using acronics true image( that i got along with the ssd) and then comes the most irritating one ,  changing the boot order and then saving the changes but when i booted it here it comes the never ending blank screen and a cursor and a little circle like loading something and after half an hour it shows the same blank screen with a small square box and then nothing...

then i saw a video on YouTube that it won't boot unless you remove the old hard drive from the laptop so i just removed it and booted it but again the same thing happened...

if anyone can assist me do get work done that will so kind...

i am truly annoyed by the slow booting of my pc, it takes around 5-6 minutes to fully boot up

  a closer look






 Help me out...


HP Support Agent
HP Support Agent
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Thank you for posting on HP Support Community.


Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly confirm if Legacy Support is available and enabled.

  1. Turn off the computer.

  2. Press the power button to turn on the computer, and then immediately press the Esc key repeatedly until the Startup Menu opens.

    Startup Menu

  3. Press F10 to open BIOS Setup.

  4. Use the right arrow key to select System Configuration, use the down arrow key to select Boot Options, and then press Enter.

    Boot Options selection in the System Configuration window

  5. Check for Legacy Support in the list.

    Boot options list including Legacy Support

    • If Legacy Support is not listed, continue to the next step.

    • If Legacy Support is listed and you are enabling Secure Boot, use the down arrow to select Legacy Support, press Enter, select Disabled, press Enter, and then continue to the next step.

    • If Legacy Support is listed and you are disabling Secure Boot, continue to the next step.

  6. Use the down arrow key to select Secure Boot, and then press Enter.

  7. Use the down arrow key to select Enabled or Disabled depending on your requirements.

    Enable Secure Boot

  8. Press Enter to save the change.

    • If you enabled Secure Boot, depending on your notebook, press F10 to save the changes and reboot, or use the left arrow key to select the File menu, use the down arrow key to select Save Changes and Exit, and then press Enter to select Yes to confirm the change.

    • If you disabled Secure Boot, continue to the next step.

  9. Use the arrow keys to select Legacy Support, press Enter to change the setting to Enable, press Enter, select Yes in the confirmation window, and then press Enter.

    Confirmation window for enabling Legacy Support

  10. Use the down arrow key to select a device in the Legacy Boot Order menu, and press F5 and F6 to move the device down or up.

    Change Legacy Boot Order

  11. Press F10 to accept the changes, use the left arrow key to select Yes, and then press Enter to Exit Saving Changes to restart the computer.

  12. If an Operating System Boot Mode Change message displays, type the code shown, and then press Enter to start Windows.


    Make sure you type the code correctly. There is no text field to see what you are typing. This is expected behavior.

    Example of the four-digit code indicating the boot mode change

  13. Turn off the computer, wait a few seconds, turn on the computer, and then immediately press Esc repeatedly until the Startup menu opens.

  14. When the Startup Menu displays, press F9 to open the Boot Device Options.

    Select Boot Device Options

  15. When the Boot Manager Window opens, use the down arrow key to select a boot device, and then press Enter to start the computer from the selected device.

    Select a boot device

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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