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‎11-16-2022 05:54 AM

HP Recommended
Product: HP Pavilion 31.5 inch All-in-One
Operating System: Microsoft Windows 11

Anyone know the location of the usb dongle for the keyboard/mouse??

 

Thanks, Alan.

Category:
3 REPLIES 3

‎11-16-2022 06:33 AM

HP Recommended

See this video. Min 12.25 is where the dongle is shown. You will have to remove the rear cover

 

 


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‎12-24-2022 05:00 AM

HP Recommended

Ref. Model No. 69L10EA#ABU.

I have been trying to locate the wireless keyboard/mouse adapter that is located internally on the above all in one pc !

Anybody out there had a similar issue ? Any assistance appreciated. !!

 

Thanks, Alan.

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‎12-24-2022 06:18 AM - edited ‎12-24-2022 06:25 AM

HP Recommended

hi

it ' s 32-a0000

but could be  the same

https://www.youtube.com/watch?v=mQwezVOzivk

12:11 - Dongle Board

 

edit

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/location-of-usb-Dongle-for-keyb...

I just saw that you have already been answered here.
so stay on the same thread, if not found, try to open one each time
thank you

 

i found this one

https://www.youtube.com/watch?v=2nKdkfueKxY

but but i don't see anything here i think

 

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Removing & Replacing Parts | HP ENVY All-in-One PC 32-a0000 Desktop PC series | HP Computer Service
Removing & Replacing Parts | HP ENVY All-in-One PC 32-a0000 Desktop PC series | HP Computer Service
youtube.com/watch?v=mQwezVOzivk
In this video, we will see how to repair and replace various parts when servicing or upgrading your HP ENVY All-in-One PC 32-a0000 Desktop PC series. Follow the steps in this video to properly remove the specific parts and then safely install the replacement parts for sustained or improved ...
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