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‎03-05-2019 02:42 AM

HP Recommended
Product: 690-0010
Operating System: Microsoft Windows 10 (64-bit)

What is the maximum RAM (maximum quantity of RAM and maximum speed of RAM) supported by the HP 690-0010 (Sunflower)?

 

https://support.hp.com/us-en/document/c05950974/

 

https://support.hp.com/us-en/document/c05939208/

 

The specifications state that the maximum supported RAM is 32 GB, but there are only two RAM slots, and it says that it only supports RAM cards of either 4 GB or 8 GB.  Will the motherboard support two RAM cards of 16 GB each for a total of 32 GB RAM?  HP support has told me it will, and that the specifications listed on HP.com are incorrect, but I am asking here for a second opinion before I buy the RAM to upgrade.

 

Looking at something similar to this (2X 16 GB = 32 GB of DDR4-2666 [PC4-21300]):

 

https://www.newegg.com/Product/Product.aspx?Item=N82E16820232765

 

https://www.gskill.com/en/product/f4-2666c19d-32gis/

 

The 8 GB RAM that came with the PC is DDR4-2666 (PC4-21300), so I am assuming that will work if upgraded to 2X 16 GB?

 

The processor is AMD Ryzen 3 2200G (Raven Ridge).  GSkill notes that "on AMD platforms, BIOS might automatically set tCL to CL20" but I have no idea what that means.

https://www.nicolesharp.net/
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-05-2019 04:56 PM - edited ‎03-05-2019 05:04 PM

HP Recommended

@NicoleSharp100 

Your links and assistance is appreciated.  Crucial states it accepts TWO 16GB modules.

Crucial DDR4-2400 32GB here.   or Crucial DDR4-2666 here.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

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‎03-05-2019 04:56 PM - edited ‎03-05-2019 05:04 PM

HP Recommended

@NicoleSharp100 

Your links and assistance is appreciated.  Crucial states it accepts TWO 16GB modules.

Crucial DDR4-2400 32GB here.   or Crucial DDR4-2666 here.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
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