• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎03-09-2019 03:10 AM - edited ‎03-09-2019 03:24 AM

HP Recommended
@linkaccounting wrote:

take a picture of motherboard would require removing everything in front of it. Bottom line I was correct on telling where the memory slots are located.

Ah. I see now. Your Phoenix Envy 810-200 desktop must have the Pittsburgh2 motherboard. It does have an uncommon  DIMM slot setup.

 

I do recall asking if yours had the Kali motherboard. We could have saved time if you had answered my question.

 

pittsburgh2_mobo.jpg

 

 

There are no videos available produced by HP on removing and replacing the memory modules on the Pittsburgh2 mobo. I am also unable to locate any on YouTube. It can't be that difficult.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.