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‎01-01-2020 11:04 AM

HP Recommended
Product: HP Envy-23 all in one
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Envy23 all in one PC that has 2 drives but only one shows up in disk drive. it is a SDSA5dk-016GB-1006 and has no more space.
There is another drive that has 1TB ST1000LM024 HN-M101MBB but I cannot get it to merge with the other one because it keeps disappearing in the disk management. I bought the computer in 2013 and WIN8 was installed and after a week I upgraded it to Win10. All has been well till October-2019 when I kept getting Low Disk Space messages. Has anyone had this happen to them. Can anyone offer any help. thanks, Nancy

1 REPLY 1

‎01-01-2020 04:22 PM - edited ‎01-01-2020 04:22 PM

HP Recommended

@gracefull,

You have a direct misunderstanding somewhere.

The SanDisk SDSA5DK-016G-1006, is a 16GB mSATA Disk Caching solid state device. What it does can be found here.

https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/ExpressCache-16GB-SSD-Disk-Cache/td-p/58192...

The 1TB drive is your actual OS drive.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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