• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎11-29-2019 08:39 PM

HP Recommended
Product: slimline
Operating System: Microsoft Windows 7 (64-bit)

Have a HP Slim Line desktop s5610. Looking for motherboard documentation?

5 REPLIES 5

‎11-30-2019 02:54 AM

HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

https://support.hp.com/gb-en/product/hp-pavilion-slimline-s5600-desktop-pc-series/4269980/model/4300...

 

This is for a...  HP Pavilion Slimline s5610y Desktop PC

https://support.hp.com/gb-en/product/hp-pavilion-slimline-s5600-desktop-pc-series/4269980/model/4300...

 

but may very well be what you want.

Was this reply helpful? Yes No

‎11-30-2019 10:37 AM

HP Recommended

the pc will not boot up.

Windows 7

 slim line s5610F

S/N:          2MF03404B4

Prod #:     BM413AAR#ABA

 

thanks if you can help!

Was this reply helpful? Yes No

‎12-01-2019 02:48 AM

HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

 

https://support.hp.com/gb-en/product/hp-pavilion-slimline-s5600-desktop-pc-series/4269980/model/4295...

 

http://partsurfer.hp.com/Search.aspx?searchText=BM413AAR

 

https://support.hp.com/gb-en/product/hp-pavilion-slimline-s5600-desktop-pc-series/4269980/model/4295...

 

 

If the hardware passes test then ask again please.

Was this reply helpful? Yes No

‎12-01-2019 04:11 PM

HP Recommended

my pc does not boot up. Interested in motherboard documentation for correct assembly of components.

Was this reply helpful? Yes No

‎12-02-2019 01:49 AM

HP Recommended

Hi

 

http://h10032.www1.hp.com/ctg/Manual/c01949721

 

Make a USB

 

https://www.microsoft.com/en-us/software-download/windows10

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.