cancel
Showing results for 
Search instead for 
Did you mean: 
IAmJustAPopTart
New member
1 0 0 0
Message 1 of 6
1,094
Flag Post

motherboard

HP Recommended
HP Pavilion Gaming Desktop - TG01-0170m
Microsoft Windows 10 (64-bit)

what motherboard does the HP Pavilion Gaming Desktop - TG01-0170m use

5 REPLIES 5
old_geekster
Level 16
Level 16
24,975 24,626 2,874 10,648
Message 2 of 6
Flag Post
HP Recommended

@IAmJustAPopTart , welcome to the forum.

 

This is a fairly new computer and there is not a lot of information available.  The Configure To Order (CTO) models can be configured by you, the buyer.  However, I did find a thread on the Forums that stated it is an Erica with AMD B550A chipset: https://support.hp.com/us-en/document/c06429270

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

 






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
wb2001
Level 15
Level 15
12,842 12,635 1,773 5,013
Message 3 of 6
Flag Post
HP Recommended

@old_geekster,

Found HP Part Surfer is just full of data on that model.  It has the HP proprietary designed 310W and 400W PSU. An interesting part is a SATA cable  Wish I had a 8-10 pictures of the insides that would include a full view.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
old_geekster
Level 16
Level 16
24,975 24,626 2,874 10,648
Message 4 of 6
Flag Post
HP Recommended

Thanks, @wb2001!  Still nothing on the motherboard.  This is strange to me.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
0 Kudos
Prométhée
Level 16
Level 16
4,816 4,750 529 2,071
Message 5 of 6
Flag Post
HP Recommended

Hello
Open system information

https://www.howtogeek.com/196893/how-to-open-the-system-information-panel-on-windows-8/

Then search the line with the SSID of the motherboard

 

according to the driver page of the indicated computer there are two versions of bios available

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8643)

 

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8653)

you have either:

motherboard specifications, Erica

  • HP name: Erica
  • SSID: 8643

or

motherboard specifications, Erica2

 

the other it' s intel

motherboard specifications, Rother

  • HP name: Rother
  • SSID: 8653

unless there is an umpteenth support page error

 

 



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





wb2001
Level 15
Level 15
12,842 12,635 1,773 5,013
Message 6 of 6
Flag Post
HP Recommended

@IAmJustAPopTart,

The motherboard has not been documented by HP.  That handicaps our response.  Do you have a question on the board that could be answered?   What do I know of the board(s):

1) M.2 SSD socket is only a PCIex2 port on an Erica board.  The Erica2 board has a PCIex4.

2) HP utilizes a proprietary PSU design, and the max is 500W. That means no off the shelf PSU will work.

3) Only two 3.5" hard drive bays.  A 2.5" adapter tray can be used with only 1 of the bays.

4) Motherboard supplies power for DVD and HD uses.  Separate cables ?  (I need pictures).

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation