• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎03-17-2024 10:01 PM

HP Recommended
Product: ppt
Operating System: Microsoft Windows 11

Microsoft already came in my laptop but now it is not working. I am very upset because of this. And it demands product keeWhatsApp Image 2024-03-18 at 09.23.29_f456900e.jpg

Category:
1 REPLY 1

‎03-18-2024 10:16 AM

HP Recommended

You should NOT have let MS have access to your PC -- because the Office version that comes preloaded can only be activated by a product key that should have come on a card with the PC.  If MS messed up the Office install, you can not get another one from HP.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.