my usb keyboard wont conettet driver arror

[ben12345678]

onn keyboard no work on my omen 16

[Raj_05]

Hi @ben12345678,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your USB keyboard isn't working on your OMEN 16 and you're getting a driver error, try the following steps to troubleshoot.

Update Keyboard Drivers:

• Open Device Manager by right-clicking on the Start menu and selecting it.
• Find Keyboards in the list and expand it.
• Right-click on your USB keyboard, select Update driver, and then choose Search automatically for updated driver software.

Uninstall and Reinstall Keyboard Drivers:

• In Device Manager, right-click on the keyboard under the Keyboards section.
• Choose Uninstall device and then restart your laptop. Windows should reinstall the keyboard drivers automatically.

Check USB Port Functionality:

• Try plugging the keyboard into a different USB port. If you’re using a USB hub, plug the keyboard directly into the laptop instead.

Run Windows Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot.
• Select Keyboard and run the troubleshooter to diagnose and potentially fix any keyboard-related issues.

Test the Keyboard on Another Device:

• Connect the keyboard to another computer to see if it works there. If it doesn’t, the keyboard might be faulty.

Perform Windows Update:

• Ensure your Windows is up to date by going to Settings > Update & Security > Windows Update, then check for updates and install any pending updates.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support