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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- new computer and mouse not working

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1 REPLY 1
07-30-2024 05:57 AM
Since the Mod edited your post, it is not clear as to what you said to cause the edit. Perhaps you posted the serial number instead of the model number. The model number of the PC would be helpful. My guess would be maybe the mouse and keyboard are wireless and you need to complete the setup for that.
I'm not an HP employee.
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