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RHess
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no number lock key on my keyboard

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HP All in one
Microsoft Windows 10 (64-bit)

My keyboard doesn't have a number lock. How do I use the number pad?

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Prométhée
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Hello 

it would take the exact model of the computer ..

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

As this may not be sufficient, if possible a sufficiently visible image of the keyboard. Does the number pad still work on a second function, or not at all?

 

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RHess
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product number V8N94AA#ABA

product name 24-g010

 

It doesn't work at all. 

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Prométhée
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Sorry for the response time
but I can't be there all the time
As I suspected, there is no keyboard image, no info:
I look if I find something, but it would be nice to try and give an image, so that I can see what it looks like, and the model if possible ..

24-g010 (ENERGY STAR) PC Product Specifications

I looked, quickly, and it seems to me that there is nothing in the doc:

 User Guide

[€dit]

I found an image where we can zoom
from what I see it is not like some keyboard with two options, for that we do not see a VER NUM button!
Either there is a hardware problem or we would have to press another key, I don't think I can find this info
Does it look like what we have here:

https://www.newegg.com/p/N82E16883287936

 

Capture d’écran 2020-11-17 175707.png

 

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