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HP Recommended

This is a old hp computer but i don't know it's name or number, can somebody help me? And i don't see a serialnumber and the drawingpad is attached to the computer.20210429_115621.jpg

6 REPLIES 6
HP Recommended

Hello


To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

and for a laptop:

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thanks for the link, but this PC is so heavy and doesn't turn on. so i don't know the number.

HP Recommended

Sorry, but there should be some information on it
If the labels have been removed, this is not a good sign
now if it doesn't even start, hard to give you the model from a photo

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

ok, i will see.

HP Recommended

I found it it's a sproud pro by HP G2

 

HP Recommended

https://support.hp.com/us-en/product/sprout-pro-by-hp-g2/10912419

 

then you will find some information here if needed

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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