omen 25l wont boot after bios update

[njoyo]

AS the title says, it said my pc needed a BIOS update from the HP software thing, and now my pc doesn't boot  or post into the screen, tried changing screens and everything still nothing worked. Please help, I am stuck and don't know what to do, bought it less than 1 year ago.., and now facing this issue

It's the Omen 25L

[njoyo]

Everything was working fine before the update, and now I am regretting the fact it now doesn't even turn on or post because of a BIOS update sent by HP themselves.. terrible 

[njoyo]

Please help with this I'm left with a non-working pc.. and have no alternative

[Raj_05]

Hi @njoyo,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP Omen 25L desktop computer is not booting after a BIOS update, there are a few things you can try to troubleshoot the issue.

• Power Cycle: First, try power-cycling the computer by shutting it down completely and unplugging it from the power source. Then, wait for a few minutes before plugging it back in and turning it on. This may help clear any temporary issues with the hardware or BIOS settings.
• Clear CMOS: If power cycling doesn't work, you can try clearing the CMOS (Complementary Metal-Oxide-Semiconductor) by removing the battery from the motherboard for a few minutes. This can help reset the BIOS settings to their default values and may resolve any issues caused by the BIOS update.
• Rollback BIOS: If clearing the CMOS doesn't work, you can try rolling back the BIOS to its previous version. This can be done by entering the BIOS settings and selecting the option to revert to the previous BIOS version. Check your computer's user manual for instructions on how to access the BIOS settings.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support 

[njoyo]

Thanks for the response, it doesn't even post on the screen for me to enter BIOS the pc turns on lights come on fans spin but nothing comes on the screen at all.  So how can I get into the BIOS if nothing is being displayed..

[Raj_05]

Hi @njoyo,

Thank you for your response, 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support 

[erico]

Hi,

I just saw this today.

Which specific Omen 25L do your have? 
There should be a label on the back with the ProdID and complete product name.

Omen 25L comprises a series of desktop gaming PCs.

[njoyo]

There is nothing at the rear besides the serial number. There is nothing called prodID as you said. 

[njoyo]

Tried to contact JHp support and even though I try to communicate via working hours supposedly there's never available? 

[erico]

At the rear of every HP Desktop PC there is a product name and product number (also called Product ID). That is an HP standard.

Look more closely.

There are AMD and Intel platform based versions of the Omen 25L series desktop.

Which Platform is yours? Does it have an AMD or Intel processor?