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‎04-26-2024 11:57 AM

HP Recommended
Product: HP Pavilion Desktop PC TP01-3000i (4M0J9AV)
Operating System: Microsoft Windows 11

starting 1/2 march my pc don't recognize the keyboard neither the wired type or the wireless.  Any suggestion please ? I'm using the keyboard on screen but a boresome and time consuming effort.

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1 REPLY 1

‎04-27-2024 08:12 AM - edited ‎04-27-2024 09:29 AM

HP Recommended

So, based on what you have stated, none of your USB ports are working?

 

You will need to reinstall the Intel chipset driver software.

https://support.hp.com/us-en/drivers/swdetails/hp-pavilion-desktop-pc-tp01-3000i/model/2100903617/sw...

 

 


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