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HP Recommended
Microsoft Windows 7 (32-bit)

error message: 

PCi simple communications controller

The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.

 

found answer:  

You need to install the 32 bit HECI driver which is not listed under the W7 download page for your PC.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

But link does not work

 

 

Not the product you are looking for? If you cannot find your product on this site, go toHP Support Center - Hewlett Packard Enterprise .

Download details not available at this site.

 

could not find at enterprise site.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @gm114 :

 

You need this driver, as the one you need for your specific model is missing from the dc5800 support page.

 

https://downloadcenter.intel.com/download/19697/Intel-ME-Management-Engine-Driver-for-Intel-3-Series...

 

HP has some major issues with the support pages which they know about but are moving at a snail's pace to fix.

 

Actually a snail is faster, because from what I have observed, they have done nothing to fix the problem thus far after over a month of this.

View solution in original post

7 REPLIES 7
HP Recommended

Hi,

 

Please try the following link:

 

    http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_75040_2&swEnvOid=4054

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi, @gm114 :

 

You need this driver, as the one you need for your specific model is missing from the dc5800 support page.

 

https://downloadcenter.intel.com/download/19697/Intel-ME-Management-Engine-Driver-for-Intel-3-Series...

 

HP has some major issues with the support pages which they know about but are moving at a snail's pace to fix.

 

Actually a snail is faster, because from what I have observed, they have done nothing to fix the problem thus far after over a month of this.

HP Recommended

Thank you Paul, that did it.

HP Recommended

Thank you Banhien.

HP Recommended

You're very welcome.

HP Recommended

 

pci simple communications controller driver hp dc5800 problem.

 

 

Your just awsome!!! The cats meow ;}..... I wish I looked this up days ago. Me, OLD School Mentality....When all else fails, read the manual,..... last!

 

https://downloadcenter.intel.com/download/19697/Intel-ME-Management-Engine-Driver-for-Intel-3-Series...

 

Thank you very much for the fix info......

HP Recommended

Anytime, Vlad.

 

Glad to have been of assistance.

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