• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎07-02-2018 08:06 AM

HP Recommended
Product: HP 22-b020na All-in-One
Operating System: Microsoft Windows 10 (64-bit)
According to HP the pc uses a 65W AC adapter for power.

(19.5V, 3.33A)

I live in Ireland and i can not find any power adapters that I am certain will work. I belive the plug size dangle is 7.4*5.00mm, if anyone can please direct me to an adapter to which I can buy (please do not link anything from outside the EU, I need the adapter ASAP).

Also wondering if this adapter from HP will work, doesn't say anything about voltage or amps and i don't want to damage the pc:

https://www.hpshop.ie/hp-65w-smart-ac-adapter-prod.html?gclid=Cj0KCQjw1NzZBRCoARIsAIaMwuuah2DJZjd1mx...
3 REPLIES 3

‎07-02-2018 04:41 PM

HP Recommended

@V_Champion,

According to the specs, your AIO PSU is rated 100-240V.

You will need an adapter to convert to the proper wall plug.  Ireland has this wall plug.

Any locale shop should have the wall adapter.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎07-03-2018 03:04 AM

HP Recommended
Hello, I believe you have misread my post.

I do not require a wall plug. I require an AC adapter, but before buying one I want to ensure it will work with my AIO, and not damage it.

The AC Adaper is basically like a laptop/notebook charger.
Was this reply helpful? Yes No

‎07-03-2018 03:06 AM

HP Recommended
@wb2001
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.