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‎12-27-2019 10:08 AM

HP Recommended
Product: 110-414
Operating System: Microsoft Windows 10 (64-bit)

There is a low buzzing sound coming from the "block" part of my Desktops power cord. Is it dangerous? Can I get a replacement for just that section of the power cord?

 

 

Thanks  🙂

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-27-2019 10:35 AM - edited ‎12-27-2019 10:36 AM

HP Recommended

That buzzing is caused by eddy currents. It isn't dangerous but it is an indication that the external power adapter has grounding or rather shielding issues.

 

If the desktop is still in warranty you can contact HP to see if they will replace it without charge.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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2 REPLIES 2

‎12-27-2019 10:35 AM - edited ‎12-27-2019 10:36 AM

HP Recommended

That buzzing is caused by eddy currents. It isn't dangerous but it is an indication that the external power adapter has grounding or rather shielding issues.

 

If the desktop is still in warranty you can contact HP to see if they will replace it without charge.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎12-28-2019 04:51 AM

HP Recommended

Unfortunately it's not under warranty. Do you have any suggestions as to a possible replacement?

 

Thanks 🙂

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